Zyphr
Answers every customer inquiry instantly in your business voice — day, night and holidays.
OctaSpote is an AI Workforce platform for small businesses.
Answers every customer in your voice — 24/7, on the channels your customers already use.
What Zyphr does
Customer reception
Answers every customer inquiry instantly in your business voice — day, night and holidays.
What Zyphr is responsible for
Customer reception
Owns the front line: every customer message gets an instant, professional answer.
A day in the life of Zyphr
Customer reception
Replies to every enquiry in seconds, 24/7
Qualifies leads and follows up until they are ready to buy
Closes conversations with clear next steps
Why Zyphr matters to your business
No customer waits and no lead goes cold — the front line never sleeps.
What this agent changes
Customer reception
Answers in seconds
Every enquiry gets an instant reply — day or night, on every channel.
In your business voice
Trained on your real data: products, offers, policies and tone.
Never misses a message
No more "sorry, we missed this" — every lead is captured.
How the workflow runs
Receives inquiry
identifies intent
answers in your voice
qualifies the lead
hands it to the right agent.
Working with the team
Passes qualified leads to Quantum; calls Orion for persuasion; asks Nox to extract customer data.
Quantum · Orion · Nox
Examples from a real workflow
Customer reception
"How much does it cost?" at midnight
Zyphr answers from your actual price list, in your tone — the customer gets what they need without waiting for morning.
"Do you deliver to my area?"
Zyphr checks your delivery rules, replies instantly and captures the lead for follow-up.
Use cases
Customer reception
WhatsApp reception
Facebook & Instagram DMs
Website live chat
Common questions
How is this different from auto-replies?
Auto-replies send one canned message. Zyphr holds a real conversation: it answers follow-ups, asks questions and understands context.
What if it does not know the answer?
It says so honestly and routes the question to you — with the full conversation attached.
Can customers tell it is AI?
Many cannot. It speaks in your voice from your data. You can also choose to identify it as AI — customers still prefer instant replies.
Can AI answer my customer messages?
Yes — Zyphr answers every inquiry instantly in your business voice, on WhatsApp, Instagram DMs, Facebook and your website chat, including nights and holidays.
How much does AI customer service cost?
Zyphr is part of the OctaSpote subscription: 15 JOD/month for the whole AI workforce — far less than a receptionist salary, with replies that never sleep.
See what your AI team delivers in 7 days
Try the team free for 7 days. No credit card, no contracts, cancel anytime — if it is not for you, the trial simply ends.
Free 7-day trial · Cancel anytime · 15 JOD/month after